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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Long

May 2, 2026

5  out of  5
rating by Kevin Long
"Good service from Mike and Jackie. Care about your safety and personal belongings. Have enjoyed being a State Farm customer."
We responded:
"Thank you for your kind review of State Farm Agent Mike O'Connor’s Team. We appreciate it!"
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Becky Nolden

April 22, 2026

5  out of  5
rating by Becky Nolden
"I can't say enough good things about my local State Farm team in Belleville. Living in a small town it really means something to walk in and be greeted by name. They take the time to answer every question and follow up if something is not clear. They truly care about their customers and make you feel valued. So very grateful for their service and partnership."
We responded:
"Becky, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike O'Connor’s Team!"
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Allan Chapman

April 21, 2026

5  out of  5
rating by Allan Chapman
"Been doing business with mike for 30 plus years always treats us rite"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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D & M

April 14, 2026

5  out of  5
rating by D & M
"We have been totally impressed with the State Farm Insurance agency in Belleville. We find them to be professional, helpful and friendly. Mike is a great agent and certainly cares for his customers, which shows as he makes sure that your coverage fits your insurance needs. From comparing and explaining policy options to customize the insurance for us, setting up policies, handling accident situations, and helping with any insurance questions, he has always been great to work with. We like that he is thorough and checks-in to go over insurance policies, which makes us feel we can count on Mike and his team for all of our insurance needs. We also appreciate all that he does, personally and through his agency, to support this small community. We totally recommend Mike and his team."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Martha Thomas

April 13, 2026

5  out of  5
rating by Martha Thomas
"Mike and his team are accessible and answer any and all questions!"
We responded:
"Thank you for your kind review of State Farm Agent Mike O'Connor’s Team. We appreciate it!"
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Amber Bach

April 10, 2026

5  out of  5
rating by Amber Bach
"We have had Mike O'Connor for quite some time as our agent. I can not say enough good things about Mike, and everyone in his office. We have had some unfortunate luck in the past couple of years, but having these guys in our corner has been such a blessing. The personalized service they offer is a rare thing in this day and age. We will be clients for life!!"
We responded:
"Thank you for the amazing review, Amber! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kalen

April 6, 2026

5  out of  5
rating by Kalen
"Mike and other agents and staff at the Belleville location are all great. If we come in and ask for Mike, if he is not in the office, someone else offers to help us. We have numerous insurance needs, and Mike has been able to help us with all of them. He is very soft-spoken, knowledgeable and is also very easy to talk to. It is great to have a local agent we can count on!"
We responded:
"Thank you for your kind review of State Farm Agent Mike O'Connor’s Team. We appreciate it!"
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Randy

April 2, 2026

5  out of  5
rating by Randy
"As always excellent service from Mike and his staff"
We responded:
"Thank you for your kind review of State Farm Agent Mike O'Connor’s Team. We appreciate it!"
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Julie Bauer

March 25, 2026

5  out of  5
rating by Julie Bauer
"The Mike O'Connor State Farm Agency team is stellar. Very, very high level of customer service as well as a sincere interest in your needs, not just insurance but your interests and aspirations. Mike has been our primary contact and goes the extra mile to explain the various insurances and appropriate coverage for your need. Our identity was hacked a few years ago & Cindy was quick to let us know that our homeowners insurance has coverage and the agency liaisons with a loss consultant that walked us through all necessary steps. Thanks!"
We responded:
"Julie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike O'Connor’s Team!"
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Scott Johnson

March 25, 2026

5  out of  5
rating by Scott Johnson
"Mike has been a responsive, straightforward person to work with, and his team (with whom I primarily work—Jackie and Cindy) are also very responsive, friendly, and a pleasure to work with."
We responded:
"Thank you for your kind review of State Farm Agent Mike O'Connor’s Team. We appreciate it!"
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Jannan Kosak

March 23, 2026

5  out of  5
rating by Jannan Kosak
"We have been with other insurance companies, but the attention we received from Mike at State Farm is by far the best. When we have had to file a claim, it’s done in a matter of days, not weeks or months. We have been with Mike and State Farm for 36 years."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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leslie vanhierden

March 23, 2026

5  out of  5
rating by leslie vanhierden
"Mike and his team have covered all of our assets for 40 years+. They are always responsive, professional and exceptionally attentive to protecting our interests."
We responded:
"Leslie, thank you for your wonderful review of State Farm Agent Mike O'Connor’s Team!"
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Jakob Gransee

March 11, 2026

5  out of  5
rating by Jakob Gransee
"Very helpful and easy to work with! Highly reccomend!"
We responded:
"Thank you for the 5 star review!!"
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William Cutler

February 20, 2026

5  out of  5
rating by William Cutler
"Excellent service and follow up by staff. Mike O'Connor, Cindy, Jackie and Tamera are working for you, highly recommended!"
We responded:
"William, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike O'Connor’s Team!"
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Amy C

February 20, 2026

5  out of  5
rating by Amy C
"We met Mike 20 years ago when we walked into his office looking for an insurance agent, and we’ve had a wonderful experience working with him ever since! Mike has helped us understand our home and auto insurance needs and maintain competitive rates. Once, when the corporate underwriting department questioned a part of our coverage, Mike and his team went to bat for us and were able to work out the situation exactly as we hoped. Mike has taken the time to get to know our whole family personally and has served our children’s changing insurance needs as well. Everyone in Mike’s office is always very friendly and welcoming. We trust Mike to take care of us, and we enjoy working with him!"
We responded:
"Wow, thank you for the 5-star review, Amy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Bobbi Kahl

February 12, 2026

5  out of  5
rating by Bobbi Kahl
"Kristin was great to work with and made changing insurance companies very easy."
We responded:
"Greetings Bobbi, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon."
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Julie M

February 10, 2026

5  out of  5
rating by Julie M
"State Farm made the process of obtaining insurance for our needs seamless! Tamara was very friendly and was great to work with. There rates are the best against their competitors."
We responded:
"Julie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mike O'Connor’s Team is just a call or email away!"
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Sheila Gillam

January 22, 2026

5  out of  5
rating by Sheila Gillam
"I was literally at the car dealership buying a car (new to me) and needed to be covered for the drive home. My relatives recommended Mike O’Connor at State Farm Insurance. I called, spoke with Tamara McCoy and she helped me get the coverage I needed over the phone. She also helped me with Renter’s Insurance and Liability. It was painless! She was super pleasant, knowledgeable, professional and I couldn’t be happier! I highly recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Belleville to know that you had such a wonderful experience with us here on State Farm Agent Mike O'Connor’s Team. Thank you so much for the 5-stars, Sheila! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mike O'Connor’s Team anytime. "
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Crystal Gavins

November 24, 2025

5  out of  5
rating by Crystal Gavins
"Great customer service! Very friendly, informative and took the time to make sure my policy was customized to me. They take away from the big corporation feel and made me feel very taken care of! Highly recommend. Thanks again for all of your help"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kathy Oriel

October 23, 2025

1  out of  5
rating by Kathy Oriel
"Boat, car and disability insurance. Mike was incredibly irresponsible and never got the title for the boat allowing my ex to attempt to claim ownership."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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Laura Bozek

May 28, 2025

5  out of  5
rating by Laura Bozek
"Fantastic service. Trusted partners who care about you and ensure that you have all the information to make the best decisions for you and your family"
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Michael Morgan

February 26, 2025

5  out of  5
rating by Michael Morgan
"Mike, Cindy, Jackie and Kristin have been a huge help to me and my family over the years. Even though I have moved away from the area, I have kept them for all my insurance needs. They are a great group! Well done! 👍"
We responded:
"Thank you for your kind words, Mike! We are thrilled to hear about your positive experience with our team. Thank you for trusting our agency with your insurance needs!!"
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Janet Hohn

February 26, 2025

5  out of  5
rating by Janet Hohn
"I have been with State Farm for 42 years, with Mike O'Conner as my agent for 28 years! Their customer service is exceptional. They have helped me with everything from Auto to Home to Farm! Their approach is straightforward, honest and competitive! I highly recommend Mike and his agency!"
We responded:
"Thank you, Janet, for your kind words! We're thrilled to hear that our team has provided you with excellent service. Your recommendation means a lot to us, and we're here to assist you anytime. Looking forward to serving you for many more years!"
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Anthony Pollen

February 13, 2025

5  out of  5
rating by Anthony Pollen
"Fast and helpful staff, good at explaining policies and coverage details"
We responded:
"We appreciate your business Anthony! Thanks for the kind words!!"
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Marvin Pitney

February 5, 2025

5  out of  5
rating by Marvin Pitney
"We have been with Mike for 3 years now and the entire staff is a pleasure to deal with. They go out of their way to keep us up to speed with our insurance needs each year."
We responded:
"Thank you for letting us serve you! We appreciate the kind words!"