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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Morgan

Michael Morgan

February 26, 2025

5  out of  5
rating by Michael Morgan
"Mike, Cindy, Jackie and Kristin have been a huge help to me and my family over the years. Even though I have moved away from the area, I have kept them for all my insurance needs. They are a great group! Well done! 👍"
We responded:
"Thank you for your kind words, Mike! We are thrilled to hear about your positive experience with our team. Thank you for trusting our agency with your insurance needs!!"
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Janet Hohn

February 26, 2025

5  out of  5
rating by Janet Hohn
"I have been with State Farm for 42 years, with Mike O'Conner as my agent for 28 years! Their customer service is exceptional. They have helped me with everything from Auto to Home to Farm! Their approach is straightforward, honest and competitive! I highly recommend Mike and his agency!"
We responded:
"Thank you, Janet, for your kind words! We're thrilled to hear that our team has provided you with excellent service. Your recommendation means a lot to us, and we're here to assist you anytime. Looking forward to serving you for many more years!"
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Anthony Pollen

February 13, 2025

5  out of  5
rating by Anthony Pollen
"Fast and helpful staff, good at explaining policies and coverage details"
We responded:
"We appreciate your business Anthony! Thanks for the kind words!!"
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Marvin Pitney

February 5, 2025

5  out of  5
rating by Marvin Pitney
"We have been with Mike for 3 years now and the entire staff is a pleasure to deal with. They go out of their way to keep us up to speed with our insurance needs each year."
We responded:
"Thank you for letting us serve you! We appreciate the kind words!"
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Dennis The Stumpman

February 5, 2025

5  out of  5
rating by Dennis The Stumpman
"Very good insurance company to work with. Friendly staff. They can help with your needs and answer all questions."
We responded:
"Thank you Dennis, I’m so glad you had a great experience with our team!"
Profile photo of Holly carstensen Carstensen

Holly carstensen Carstensen

February 5, 2025

5  out of  5
rating by Holly carstensen Carstensen
"They are very friendly and very helpful highly recommended."
We responded:
"Thanks Holly! We always enjoy working with you! "
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Mary Goonan

December 16, 2024

5  out of  5
rating by Mary Goonan
"It is incredibly awesome working with the State Farm office & especially Jackie!"
We responded:
"Thanks Mary! We think Jackie's pretty great too! "
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Haley Quaerna

December 12, 2024

5  out of  5
rating by Haley Quaerna
"Great customer service! Would highly recommend this insurance agency."
We responded:
"Thank you Haley! "
Profile photo of Nick Keenan

Nick Keenan

December 11, 2024

5  out of  5
rating by Nick Keenan
"Very easy to deal with and always helpful. Very honest and informative on coverage to meet our needs."
We responded:
"Hi Nick - Thank you so much we pride ourselves on making sure everyone has an understanding of their coverages and how they meet their needs. "
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Brittany Gallagher

November 26, 2024

5  out of  5
rating by Brittany Gallagher
"Highly recommend State Farm in Belleville! Everyone I have worked with has been very accommodating and ensures I understand all policy information and any concerns I may have."
We responded:
"Thank you Brittany! We strive to educate our policyholders to ensure you have the best understanding of your coverages as possible. "
Profile photo of Caitlin Johnson

Caitlin Johnson

November 14, 2024

5  out of  5
rating by Caitlin Johnson
"I haven’t had any bad experiences with this crew! Any time I have any questions they’re more than happy to help."
We responded:
"Thanks Caitlin! We always enjoy working with you. "
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Emilie Schada

October 30, 2024

5  out of  5
rating by Emilie Schada
"We are new to State Farm but our experience so far has been above expectations in terms of customer service, friendliness, and helping to explain different options and what we’re getting for our money. I like they’re in our community and how they approach service as a “hometown” agency. Highly recommend!"
We responded:
"Thank you so much Emilie, we pride ourselves on customer service and making sure everyone walks out of our office with a good understanding of their policies! "
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J R

May 10, 2024

5  out of  5
rating by J R
"Our agent, who we’ve had for 31 YEARS retired & we found ourselves in need of a new agency. After a string of disappointments with a few other agencies in the area, we went to the O’Connor agency through word of mouth of one of our family members & this agency did NOT disappoint! They are extremely knowledgeable, incredibly warm & friendly & above all, they are honest & full of integrity! Mike & Jackie came out to greet us when we arrived & they were so welcoming! Kristin then led us to her office & we were so impressed with how much integrity she has! She is very transparent & fully explained our coverage in great detail. She even stayed late to ensure that all of our questions were answered & that we completely understood & felt comfortable with our new policies. She really helped us navigate our transition to a new agency with ease, kindness & grace. And the fact that we saved THOUSANDS of dollars annually by switching was the icing on the cake! We are so grateful to Kristin & her amazing team!"
We responded:
"Thank you so much for the kind words! We stive to provide the best customer service possible and make sure everyone leaves with an understanding of their coverages. "
Profile photo of Christine Waelti

Christine Waelti

February 29, 2024

5  out of  5
rating by Christine Waelti
"We are very proud of the services we receive from. Jackie and Mike. We ask questions and the responses are so very helpful. Thank you much again for all your services."
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Mike Anderson

February 29, 2024

5  out of  5
rating by Mike Anderson
"I went with State Farm after one call simple search/call because of Jackie. So friendly, so affable and knowledgeable that stopped checking for better rates (not that they aren't the lowest anyway) .. Mike should give her credit for repping his agency."
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Traci Graves

February 23, 2024

5  out of  5
rating by Traci Graves
"Above and beyond service with small hometown appeal."
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Fritz Wendorf

February 23, 2024

5  out of  5
rating by Fritz Wendorf
"I have been with State Farm Belleville for many years. I have always received prompt, professional service and support! Mike and Jackie are hands down the best!"
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Ron Mosso

August 2, 2023

5  out of  5
rating by Ron Mosso
"Very satisfied with Jackie and her explanation of our questions. Very professional"
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Hannah Mosso

August 2, 2023

5  out of  5
rating by Hannah Mosso
"I recently changed insurance companies and Jaclyn at the Belleville WI office was awesome!! She was very helpful!! I would recommend this State Farm office to everyone!! Great customer service!!"
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Randy Rygh

June 22, 2023

5  out of  5
rating by Randy Rygh
"I worked with Jackie changing all our vehicle policies and added a rental property. Was very impressed how she worked through it all excellent communication. Would definitely recommend their office and already have to a friend of ours. And it's always nice to keep it local. Thanks to their team for the making it easy."
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Laura R

June 12, 2023

5  out of  5
rating by Laura R
"I have been with Mike O’connor for 25 years. They are always immediately helpful and have taken care of every need we have had. I have never changed offices when I moved because they are like my hometown family that know us and are always available. I highly recommend them and State Farm Insurance."
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Ryan Walsh

May 11, 2023

5  out of  5
rating by Ryan Walsh
"State Farm Insurance are easy to work with and Jackie is very knowledgeable. Highly recommended to my friends and family."
We responded:
"Thank you Ryan! "
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Randy Freese

February 7, 2023

5  out of  5
rating by Randy Freese
"Incredible service and staff! For over 20 years they have provided our family with thoughtful and exceptional help in all areas ."
We responded:
"Thank you Randy! We have enjoyed working with you and your family over the years. "
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Patricia Binger

December 19, 2022

5  out of  5
rating by Patricia Binger
"We have been with State Farm for a few years now. The Belleville State Farm team is awesome! They are very helpful and courteous. Jackie, Cindy, and Mike take the time to assess your insurance needs and give great suggestions on how to save on your insurance premiums. Excellent service and always a pleasure to work with. Highly recommended!"
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John Dohm

December 15, 2022

5  out of  5
rating by John Dohm
"Mike and his team are all fantastic. I've been with them for a few years at this point and they have always quickly and thoroughly answered all of my questions. I have been able to easily update my insurance every time I've had a life change and have never had a single problem with them. They always go through the best options with me and have saved me huge amounts of money though discounts and amazing service. If you're in the Belleville area, this is the place to go for all of your insurance needs."